Tag Archives: Amarillo City Manager

He was a consummate pro

A friend and former colleague told me a brief story about a man whom I saluted with an earlier blog post that I want to share here.

John Ward died recently at the age of 70. He served for 22 years as Amarillo’s city manager, which by itself is an astonishing length of time, given the brutal and unforgiving nature of the work one must do. He had to work with governing councils comprising individuals of vastly different priorities and personalities … led by mayors with widely divergent points of view.

Ward got into a snit with a reporter at the Amarillo Globe-News over some information the reporter sought, my friend said. Ward resisted handing it over, apparently believing it wasn’t public information. Ward was mistaken.

He turned the info over to the reporter after my friend insisted he do so. My friend noted this about Ward: He could have held a grudge over being shown up by the media, but he didn’t. He put it aside and carried on in his role as city manager and worked with the newspaper on all matters the paper was reporting on as it regarded city affairs.

That’s what a trained professional does. He might resist a request. If he comes out on the short end of that kerfuffle, he forgets about it and goes about his or her job.

Indeed, it is the kind of public official who earns the respect of those who take it upon themselves to seek information that could be sensitive in nature. I have known too many folks in public life who take these dust-ups personally.

Their lingering anger serves them, the media that cover them — and the public to whom they answer — poorly in the end.

John Ward knew that intuitively and served the city with competence and devotion to the tasks he undertook.

RIP, John Ward

To say that John Q. Ward was a “survivor” in a cutthroat, ruthless and unforgiving business is to commit the mother of understatements.

Ward served as Amarillo city manager for — hold on! — more than 20 years. He served under several city commissions and city councils — the city changed the name of its governing board years ago.

The former city manager died the other day of a lung infection, according to his wife, Donna.

I had the pleasure of getting to know John Ward during my years working at the Amarillo Globe-News. He was the source — along with the city secretary who later became his wife — of all information I needed as a journalist working for the newspaper of record.

I knew about Ward’s inherent suspicion of media. He didn’t always like talking to people such as me. I don’t really know why, except that those of us who pursue our craft often find things wrong with city government and report it to the public that needs to know. As the man who ran the City Hall show, it falls always on the city manager to be held accountable for all that goes on.

Still, we had a cordial and totally professional relationship. I attribute that to John Ward’s understanding of his role as the city’s top administrator and my role as someone who occasionally had to probe deeply into the goings-on that made the city work.

Amarillo worked well under Ward’s administrative leadership. The city grew steadily if not spectacularly. He stepped into the city manager’s post succeeding a fellow who became something of a municipal legend, former manager John Stiff.

Ward, therefore, learned from one of the best.

City managers as a rule don’t last nearly as long as Ward did in Amarillo. That is a credit to his skill and his knowledge of the community he served.

John Ward was a good one … for certain.

Interim manager now just an ‘assistant manager’

Amarillo, Texas, once had an interim city manager get too far ahead of himself and has paid the price for his, um, boldness.

Andrew Freeman, as I understand it, made some high-level administrative moves without first consulting with the people who hired him: the city council.

The result? Well, he’s been booted back to his former job title of “assistant city manager.” Were I a betting man, I would suggest that Freeman will not be around when the city decides to hire a city manager who will take the job for keeps.

Freeman’s hubris showed itself when he created a new public safety director and elevated Police Chief Martin Birkenfeld into that post, then appointed an interim chief of police to take Birkenfeld’s former job. One problem with that and other appointments: He didn’t seek the “advice and counsel” of the city council.

Freeman sort of sought to suggest that he did notify the council of his intent, but absent any consent, he seemed to believe that notifying council members of his desire qualified as seeking their “advice.”

That is not how most of the council members saw it. Or so I am led to believe.

A few of my social media acquaintances accuse the council of “micromanaging” city government. I don’t see it that way. I consider the decision to return Freeman to his old post as an assistant city manager as a demonstration that they believe in the letter of the city charter’s rules and regulation.

“Advice and consent,” as I understand the term, means that the governing body must grant its approval before a senior administrator makes his or her move. Andrew Freeman, it sure looks like to me, got too far ahead of himself to suit the folks who sit on the city’s governing board.

There’s a clear downside to all of this nonsense. Will any of this make finding a permanent city manager more difficult? Yep! It damn sure will.

Interim manager shows, um, chutzpah

Andrew Freeman is the interim city manager in Amarillo, Texas, a city I know pretty well, having lived there for 23 years before moving with my wife to the Metroplex to be closer to our granddaughter.

I have been stewing about this story for a little bit and I am trying to wrap my arms around the notion of an interim head of a municipal staff enacting the huge managerial changes he sought for the city.

The City Council drummed Jared Miller out of the manager’s job a few months ago, apparently dissatisfied with the leadership he was providing. They elevated Freeman to the interim post, pending the council’s decision on who to hire for the permanent job.

I guess Freeman just couldn’t wait to get the nod, so he acted on his own. He shifted a number of folks around in senior management posts — apparently without checking first with the council members for whom he works.

What might be the fallout from this decision. The council met the other day in executive session to discuss the interim guy’s job performance. Then the city issued a statement rescinding all the appointments that Freeman made. The council said the interim manager violated city policy that is spelled out in the charter; it says the manager cannot do anything of that sort without consulting with the council.

It would be one thing, I suppose, for a city manager who’s been appointed to the job on a full-time — or permanent –basis to get ahead of himself. Andrew Freeman is on the job technically on a temporary basis. For an interim manager to be so bold strikes me as a bit of a brassy move.

It makes me wonder how the council is going to look on that when they get around to deciding whom to select as the next permanent — and I use the term guardedly — chief municipal administrator.

Stay tuned … eh?

Why the big payout?

A whole array of things fly over my noggin, and the news out of Amarillo about the dismissal of City Manager Jared Miller happens to be one of them.

The Amarillo City Council effectively terminated Miller, citing some sort of lack of cohesion between the council and the city administration. Translation: Miller wasn’t leading the city in the direction mandated by the council.

So, what does the council do? It pays the former manager a ton of money as a severance.

Let’s back up for just a second. If a chief municipal executive isn’t doing the job in accordance with City Council policy, does that mean he then is being let go for cause? If that is the case, how does the justify paying him a high six-figure severance?

The money reportedly is coming from a source other than the general fund; I understand it to be a sort of rainy day fund.

Miller spoke kindly of the council and wished it and his former City Hall colleagues well as they embark down some new path that was supposed to be led by the former city manager. It wasn’t. So … he was dismissed, let go, effectively fired.

The council surely softened his landing with a payout that, to my way of reasoning, seems to lack any sense.

AISD should have expanded search . . . here’s why

I feel the need to comment on the selection of a new Amarillo school superintendent. Then I’ll move on.

I’ve stated already that I do not know the new Amarillo public school superintendent, Doug Loomis. I wish him well and hope he succeeds. Given that I live some distance away from Amarillo, I have no particular axe to grind. I do have some thoughts on the process that brought Loomis to the top education administrator job in Amarillo.

The Amarillo Independent School District board conducted an in-house search. It did not look beyond the staff already on hand. I believe it should have done that very thing. My reason why has nothing to do with Loomis. He well might be the greatest superintendent AISD will ever employ.

However, a narrow search, one that doesn’t cast a wide net, does not give board members a chance to have assess the local applicants against those who might have a different view on how to implement educational policy. Loomis emerged as the sole finalist for the job vacated when Dana West resigned suddenly this past year.

Does the board know with absolute certainty that Loomis is the best it could have found to compete for this post?

When I was working as editorial page editor of the Amarillo Globe-News, we tackled similar issues involving the hiring of chief administrators: at City Hall and at Amarillo College.

  • John Ward resigned as city manager after being on the job for 20 years. The City Council chose to look inward only. It elevated Alan Taylor to the manager’s job. We insisted the council look beyond the city. Taylor took our position as a criticism of him personally, even though we said expressly that it bore no reflection on him. We merely wanted the city to expand its search to include as broad a field of applicants as possible.

Taylor eventually retired and moved away. He did a fine job, although he continued to harbor ill feelings toward me personally and the Globe-News. I am sorry he felt that way.

  • Steve Jones became ill and eventually succumbed to cancer, leaving the Amarillo College Board of Regents with the task of looking for a new president. The man who served as acting president, Paul Matney, was elevated to the permanent post. The Globe-News argued yet again that the AC board should look nationally. Regents decided to stick with Matney. Our rationale for the AC search was the same as it was for City Hall.

It pained me greatly to make that argument, given my immense professional respect and personal affection for Paul Matney. He turned out to be an outstanding AC president and retired with his head held high and the gratitude for a job well done. To his great credit, Matney did not take our editorial position as a criticism of the job he would do.

AISD has some issues to tackle. My hope is that the new superintendent is up to the job. If only the AISD board had decided to expand its search far and wide.

Amarillo official on verge of poetic job promotion

Bob Cowell is on the cusp of possibly scoring a remarkably poetic change in his professional career.

Cowell is the Amarillo deputy city manager who for a time served as the top municipal administrator until the City Council selected Jared Miller as the new city manager. Cowell had applied for the permanent appointment, but was passed over for Miller, who came to Amarillo from San Marcos, the Hill Country city where he also served as city manager.

OK, here’s where it gets interesting.

Cowell has been named one of five finalists for the San Marcos city manager’s job. He could be tapped to succeed the man who left that post to take the municipal administrative reins in Amarillo.

I don’t know about you, but I think that’s rather cool.

Even though I do not know Cowell, my hope was that he would stay on as deputy manager if the City Council selected another individual to lead the city staff. I understand, though, that a man’s got to do what’s best for himself and his family. Heck, I left my home state of Oregon in 1984 to pursue my own career way down yonder in Beaumont, Texas — and in the process subjected my wife and two young sons to some serious culture shock; we powered through it and Texas is now home.

I am going to root for Cowell to get the San Marcos gig. He appears to have been a solid and steady hand in Amarillo. He well might be what they need in San Marcos to run that community’s city hall now that Jared Miller has trekked northwest to Amarillo.

It would be poetic, yes?

Maybe the ‘outsider’ can mix it up at City Hall

Jared Miller has been called the “outsider” at Amarillo City Hall.

As the Amarillo Globe-News noted in today’s paper, he is the first such individual to be named city manager in many decades.

Going back to the days John Stiff, then to John Ward, to Alan Taylor and then to Jarrett Atkinson, the city has deemed it appropriate to move men up from the ranks into the top job administrative job at City Hall.

Let’s see, Stiff took over in 1963; Miller was hired just this year. That’s at least 54 years before the city reached outside its own municipal government family to find a new manager.

What kind of manager will Miller become? Let’s wait for the answer to that one. I’ve already commented on the outreach he has demonstrated by seeking input from all City Council and mayoral candidates in advance of the May 6 citywide election. He wants to hear their priorities, their goals, their aspirations for the city; he wants them to ask questions of the manager, and I presume for him to ask questions of them.

Miller, who served as San Marcos city manager before taking the Amarillo job, appears to be a good hire. What awaits, though, is for the public to determine whether his outsider status will enable him to make constructive change in the way policy is carried out.

I am not privy to the nuts and bolts of the strategies his predecessors employed at City Hall. I have watched city government operate for the past 22 years as a resident of Amarillo and have been generally impressed by what I’ve witnessed.

I’ve seen the city maintain steady population and economic growth over the years; I’ve watched the city expand and diversify its economic base; I have watched how the city has managed to secure its future through the acquisition of water rights at a time of diminishing water supply.

I also have seen some hiccups along the way. The city has invested in some economic clunkers through its use of sales tax revenue managed by its Economic Development Corporation; the city did hire a downtown redevelopment general management firm that went belly-up amid a big fight between its two principal owners.

What will Jared Miller bring to the table as he makes his imprint on the city’s future?

I shall await eagerly to see how this outsider uses his fresh approach to running a government enterprise worth a few hundred million bucks each year and which has a direct impact on 200,000 lives.

I like what I see … so far.

City manager shows serious class

I like Jared Miller’s style.

The Amarillo city manager has been on the job for just a few days and he already is serving notice that he is in the business of learning about the municipal government he is now administering.

Miller has told all candidates for the City Council and for mayor that he wants to hear from them. He wants to know their objectives, their goals and their aspirations. Miller wants to sit down with all them and, I am going to presume for a moment, listen intently to what these individuals have in mind if they get elected to the council.

They, after all, will be his bosses. Two incumbents are running for re-election. Three new council members will take their seats after the May 6 election; one of the newbies will be the mayor, the presiding officer of the governing body.

Yes, it will be a consequential election with the second consecutive new majority taking over from the previous group. The size of that new majority, of course, is yet to be determined.

Miller’s role will be determined by how well he and the new council work together.

The part of Miller’s style I find appealing is his proactive approach to determining how that relationship should develop. He’ll learn about all the candidates, who in turn will learn about the city’s chief executive officer.

Moreover, Miller is likely to learn about this community and the amazing change that’s occurring at this very moment.

I have encountered a tiny handful of individuals over the years who have come to communities such as this one, assume positions of importance and power — and never ask a single question about their new city of residence. They come here believing they have all the answers and aren’t interested in learning anything new.

An individual such as that, simply, doesn’t know what he doesn’t know.

Jared Miller looks to me as though he is intent on learning.

I am heartened by what I am sensing early in the Miller administration at City Hall.

Manager gets strong statement of support

So, the Jared Miller era at Amarillo City Hall is off to a rousing start.

The City Council has voted unanimously to hire Miller as the next city manager. I am heartened by this news. I do not harbor concerns that the new manager has nowhere to go but down after this.

It’s been a rocky time at City Hall. Two city managers have quit under duress. The first one to go, Jarrett Atkinson, couldn’t work with the new council majority; the second one to split, interim manager Terry Childers, couldn’t control his big mouth and resigned after cursing at a constituent.

I’m going to hope now for a smooth transition — which is kind of in the news these days, you know — as Miller gets set to grasp the reins of municipal government.

City Hall is in dire need of some stability.

Not only did Atkinson quit, but a number of key senior staffers bailed about the same time. The city attorney resigned and an assistant city manager retired. A new council member called for the Amarillo Economic Development Corporation board to quit. The interim city manager realigned downtown development operations and moved many of the AEDC functions into City Hall departments.

I guess the concern Miller needs to address is how he’s going to calm the occasionally stormy waters at City Hall. I take heart in the unanimous vote by the council, which hasn’t always spoken with a single voice since this council bunch took office in the spring of 2015. The manager needs to know he has council support for the big job that awaits him as he moves from San Marcos to Amarillo.

One more point about the council vote: I am glad that this council acted quickly, rather than waiting — as some have advocated — for the next election. The Amarillo Globe-News editorialized in favor of the council waiting until after the May 6 council election, apparently thinking that a potential wholesale turnover among council members could produce a set of councilors with vastly different priorities.

Nuts! The city charter empowers the current council to act. It chose to move forward. Besides, with just a two-year gap between elections, there’s never a perfect time for an Amarillo City Council to make such a critical hiring decision.

Here we go. The new city manager has unanimous support among the folks who hired him. Let’s get busy, Mr. Manager.