DMV: Legislature’s next big project?

Texas state Rep. Scott Sanford came to our Rotary Club in McKinney the other morning to provide an update on the accomplishments of the 2019 Legislature.

Then he took a question from the audience about an issue that has been in the news of late in North Texas: insufferably long lines at Department of Motor Vehicles offices.

What is the Legislature going to do about that? How do Texans avoid having to wait in line for hours on end to get a new driver’s license or to do any kind of business at DMV?

Sanford, a McKinney Republican, didn’t have a quick-and-easy answer. He is acutely aware of the problems that have plagued Collin County DMV offices.

News reports in recent days, noting the 100-degree temperatures logged all across the state this summer, told of people waiting six or seven hours. Some of them waited until the DMV office closed, denying them the chance to get finish their business at the state office.

I’ll mention Collin County because it’s where I live. It’s also a rapidly growing part of the Dallas/Fort Worth Metroplex. The county’s population sits at right at 1 million residents. DMV needs to do a much better job of responding to residents’ needs; that’s what I have heard in our brief time living there.

It’s the kind of question that confronted Rep. Sanford. He couldn’t provide much assurance that relief is on the way.

My hope is that he takes those concerns with him to the 2021 Legislature, presuming of course that he gets re-elected next year. My sense is that DMV should be high on lawmakers’ to-do list when they return to work.