{"id":19146,"date":"2017-01-12T16:41:13","date_gmt":"2017-01-12T16:41:13","guid":{"rendered":"https:\/\/highplainsblogger.com\/?p=19146"},"modified":"2017-01-12T16:41:13","modified_gmt":"2017-01-12T16:41:13","slug":"fed-up-with-poor-service","status":"publish","type":"post","link":"https:\/\/highplainsblogger.com\/?p=19146","title":{"rendered":"Fed up with poor service!"},"content":{"rendered":"\n
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This is the latest in an occasional series of blog posts commenting on upcoming retirement.<\/em><\/p>\n

I made a personal pact not too many years ago to speak out when I get treated badly when I do business with someone.<\/p>\n

Maybe it’s just because I am getting older — and as I draw closer to full-time retired status —\u00a0which entitles me to some degree of crotchetiness.<\/p>\n

The “service industry” has its name for a purpose: it is to inform those who work in that particular industry to provide good service<\/em> to those with whom they are interacting.<\/p>\n

That’s a simple concept to grasp, right? Right!<\/p>\n

An event occurred some years ago that gave me the impetus to make the pact. I walked into an Amarillo coffee shop — I won’t mention which one — and apparently caught the barista in the middle of a very bad moment, or perhaps a bad day. He was rude to the max. I finished my transaction, walked out, went home — and then wrote a letter to the store manager complaining about the barista’s treatment of good ol’ yours truly. The manager responded with a note of his own — accompanied by a hand-written apology by the barista.<\/p>\n

I’ve on occasion — along with my wife — verbalized displeasure with service. I have learned, as I’ve grown a bit older, that it’s a pretty painless endeavor.<\/p>\n

Yesterday, it happened again. I went to a fast-food joint to make a small purchase. This place, too, shall remain anonymous. The young woman who took my order was, shall we say, apparently unhappy<\/em> to take my money and provide me with the meal I had ordered.<\/p>\n

No “thank you, sir.” No welcoming facial expression. No “Welcome, how may I help you?” Nothing, man!<\/em><\/p>\n

I paid for my order, went home, consumed my lunch, and then wrote the store manager a note — which I just mailed this morning.<\/p>\n

I’ve found these exercises to be somewhat cathartic. They are cleansing. They give me some emotional relief.<\/p>\n

I don’t intend to make big deals of these encounters moving forward. My thought today is just to share with you the satisfaction one can get just by expressing oneself candidly.<\/p>\n

Don’t misunderstand. I’m not going to be firing off missives at every single slight. I’ll do it only when someone inflicts such a slight on me when I’m in no mood to take it.<\/p>\n\n

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This is the latest in an occasional series of blog posts commenting on upcoming retirement. I made a personal pact not too many years ago to speak out when I get treated badly when I do business with someone. Maybe it’s just because I am getting older — and as I draw closer to full-time … Continue reading Fed up with poor service!<\/span> →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2],"tags":[3920,6850],"class_list":["post-19146","post","type-post","status-publish","format-standard","hentry","category-business-news","tag-retirement","tag-service-industry"],"_links":{"self":[{"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=\/wp\/v2\/posts\/19146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19146"}],"version-history":[{"count":2,"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=\/wp\/v2\/posts\/19146\/revisions"}],"predecessor-version":[{"id":19148,"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=\/wp\/v2\/posts\/19146\/revisions\/19148"}],"wp:attachment":[{"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/highplainsblogger.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}